Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders in a timely and reliable manner.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
Delivery times may vary depending on your location:
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Local Orders (Pakistan): 3–7 business days
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International Orders: 7–15 business days
Please note that delivery times are estimates and may be affected by factors beyond our control such as customs delays, weather conditions, or courier issues.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. Any applicable shipping fees will be clearly displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.
Shipping Delays
While we strive to deliver your order on time, delays may occasionally occur. We appreciate your patience and understanding in such situations.
Incorrect Address
Please ensure that your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 3 days of delivery. We will work with the courier service to resolve the issue.
Contact Us
If you have any questions about shipping, feel free to contact us at:
Email: info@samanlo.store
Thank you for choosing our store!